Meeting invite

Meeting invitation for Local Authorities - NHS Test and Trace App and QR codes: actions ahead of launch

DHSC and Carolyn Wilkins of NHS Test and Trace are hosting a meeting on Thursday 17 September, 1600hrs to 1700hrs, ahead of the public launch of the NHS Test and Trace App on 24 September. Your continued engagement is appreciated at what we recognise is a busy and challenging time in the fight against COVID-19. This session is an opportunity for Directors of Public Health and Local Authority communications teams to understand how you can support businesses and community venues with QR code adoption and promotion of the App ahead of public launch and to ensure you have the tools you need to activate in your communities. Ahead of the call, the app team invite you to explore these downloadable resources and watch these videos on The App and QR code posters. Please join using the Microsoft Teams link below.

Join Microsoft Teams Meeting

+44 20 3443 8728   United Kingdom, London (Toll)

Conference ID: 917 678 683#

As of Wednesday 16 September 2020, 378,219 people have tested positive for coronavirus in the UK (pillar 1 and 2) and there has been 41,684 deaths. Further information on the data is available here:



Updates to Surveillance Reports and Dashboard

Information, advice and guidance

Marketing and communications materials

  • Launch of health and social care workers’ flu vaccination campaign

Public Health England, with support from NHS England and Improvement and the Department of Health and Social Care, has launched the PR activity to support the Health and Social Care Workers (HSCWs) flu vaccination campaign. The flu vaccine is the best way for HSCWs to protect themselves, their family and those they care for from the flu. This year, with coronavirus in circulation, it’s more important than ever that frontline HSCWs get their flu vaccination. Expect to see Secretary of State comment, content across trade media, social media as well as communications from employers, sector stakeholders and representative bodies. Activity should continue over the coming months through targeted channels to help motivate HSCWs to get vaccinated. Campaign materials, including posters, leaflets and digital assets, are live on the Campaign Resource Centre ready to order, download, adapt or print locally. A communications toolkit is also available to support you in creating your own campaign to encourage  staff to get vaccinated.

  • Hands, Face, Space

Information on the Hands, Face, Space campaign is available here and campaign assets are also now available on the PHE Campaign Resource Centre:


Social statics

Web banners

Email signatures

Co-branded poster

  • Health & Social Care Workers Flu Immunisations Resources

Communications Toolkit - Flu vaccination campaign for health and social care workers

  • New JBC action cards

A second tranche of Joint Biosecurity Centre Action cards are now live on the PHE Campaign Resource Centre. Cards have been released for the following settings. As ever, feedback on the cards is very welcome through the mailbox


Setting Category



Early Years

Primary, secondary and special schools, and alternative provision for schools

Residential settings in education

Further education

Higher education

Commercial Workplaces

Contact centres, offices and operations rooms

Industrial workplaces

Working in factories, plants, warehouses and waste management and storage sites

Laboratory and research facilities

Food & Drink

Food delivery, food to go and mobile catering

Food truck, kiosks, stands and open air markets

Food contract catering


Approved premises

Armed forces and defence

Detention and immigration removal centres

Youth detention centres

Small & Large Gatherings

Business event venues

Community activities and other hobby clubs

Children's community activities, holiday clubs, after school clubs, tuition and other out of school provision for children


Grassroots sports, gyms/leisure facilities

Sports grounds and venues


Airports, seaports, stations and terminals

Harbours and marinas

Ships, ferries, aircrafts and other vessels

Taxis and hire cars

Trains, trams, tubes, buses and coaches


New CRC assets

  • Ashura social media posts including a number of translations (Urdu, Farsi, English and Arabic)
  • Translated ‘Youth’ and ‘Consequences’ animated social media
  • Translated ‘Symptoms’ animated social media
  • Social media animations with a disability focus
  • New Action Cards from the Joint Biosecurity Centre about Reporting an Outbreak
  • Safe travel to school social media assets as part of the Back to School campaign
  • Additional social media Stay Alert assets including safe travel advice
  • A new coronavirus convalescent plasma campaign  which asks people who’ve recovered from coronavirus to donate plasma, which could save lives. The campaign is a priority for the Department of Health and Social Care and convalescent plasma could be a vital additional treatment for hospitals around the country in the future. The toolkit includes; posters, social media resources and web banners

e-Bug resources for schools

The Department for Education have recently published “Guidance for full opening: schools”, recommending Public Health England’s free infection prevention education resource ‘e-Bug’. Use e-Bug to prepare for the full opening of Schools in September by:

  • Completing free e-learning to improve knowledge and confidence to teach children and young people about microbes and how to prevent the spread of infection
  • Displaying ‘Hand hygiene’ and ‘Cover coughs and sneezes’ posters in bathrooms, handwashing stations, classrooms and shared spaces
  • Sharing “My Back to School Bubble” e-storybook for parents/carers to read with younger children to help them understand new COVID-19 protective measures and tackle anxiety about returning to school
  • Using lesson plans/activities to teach about hand and respiratory hygiene in an engaging and age-appropriate way

All resources are free and can be accessed from e-Bug’s COVID-19 webpage.

Return to School

NHS Test and Trace

Various resources for different settings featuring a new creative:

Enjoy Summer Safely

Local outbreak toolkit

Translated versions of the ‘informative’ posters featuring messaging for working from home, limiting contact, keeping a safe distance, self-isolating when alerted and handwashing are now available from the Campaign Resource Centre (please note you will need to be logged-in to access these and only available to users with a or email address). They include the following  languages:

  • Somali
  • Slovak
  • Punjabi (Pakistan)
  • Polish
  • Urdu

New translations of the above posters, including Bengali and Hindi, are now available to all partners (non-localisable).  We also have additional translations for the local outbreak toolkit, in Hindi. These are customisable and available only to our professional users.

Stay Alert to Stay Safe

New posters and social media statics promoting the use of face coverings when visiting indoor public spaces such as libraries.

Posters: White background easy print for face coverings and distance

Social media animations – 1m + messaging and resources with youth focus

Posters: Face coverings and social distance, A3 & A4 high res and low res (PDF)

Social Media Statics: Face coverings and social distance (JPG)

Social Media Animations: Face coverings (MP4)

Radio: 30 radio with bus driver and delivery driver (Wave Sound)

Social media – outdoor guidance: 3 x social static images for Twitter

New Static Social Media assets and Posters promoting the mandatory use of face coverings in shops have been made available.

LA comms - please use this to brief councillors, MPs etc.  

LRF Comms - please use this update to brief LRF Chairs via their secretariat.